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2849 Hatchers Run
Leland, NC 28451
800-653-5509
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Information questions
Frequently Asked Questions
Will I receive the same product that I see in the picture?
We guarantee that you will receive the same product as shown in the picture. The picture is an accurate representation of the product’s color, size, shape, and design. You can zoom in on the picture to see more details.
Where can I find my sales receipt?
You can access your sales receipt from the confirmation email we sent you when you placed your order. Just open the email and click on the View Receipt link.
If you have any questions or concerns about your order or your sales receipt, please contact our customer service team. They will be happy to assist you.
Thank you for choosing CinchSigns. We appreciate your trust and support.
How can I return an item?
If you are not satisfied with your purchase or would like to return an item you can do so by calling customer service, and follow these simple steps:
- Call our toll-free number 1-800-656-5509 and speak to one of our friendly representatives.
- Provide your order number, name, email, and phone number.
- Explain the reason for your return and the item you want to return.
- You will receive a confirmation email with a return authorization number and instructions on how to pack and ship the item back to us.
- Print the return authorization number and include it in the package. Make sure the item is in its original condition and packaging.
- Drop off the package at any UPS location or schedule a pickup online.
- Once we receive your return, we will process your refund within 10 business days. You will receive an email notification when your refund is issued.
If you have any questions or concerns about your return, please contact our customer service team. They will be happy to assist you.
Thank you for choosing CinchSigns. We appreciate your feedback and support.
Information about us
